I gave a workshop at the Enterprise Architect Summit Monday entitled IT Drivers for Business Process Modeling. When it came time for me to explain the plethora of language stacks and standards that ...

The Business Process Management Initiative (BPMI), a group recently formed to define a standard way to model business processes, is prepared to release the first draft of specs for BPML (Business ...

Conceptual modelling and business process analysis constitute a critical nexus in understanding and refining organisational workflows. At its core, conceptual modelling involves the abstraction and ...

Last week, I discussed my view that business service management and service-level management are really variations on a theme, and that the natural evolution and acceptance of SLM concepts resulted in ...