Do you remember shopping the old fashioned way? Strolling through town was such a "feel good" experience because you likely knew the shop owners and they likely knew you. If you needed a new suitcase, ...

Old paradigms of in‑store clienteling are evolving into large‑scale, AI‑assisted sales channels that span online stores, messaging apps and social feeds.

Empowering sales associates to deliver more personalized and profitable shopping experiences. Tulip AI leverages the rich and unique data within the Tulip Clienteling app to provide trusted ...

“Clienteling is about getting to the customer however they want to be gotten to,” Marcie Merriman, cultural insights and customer strategy leader at EY Consulting, told WWD. “It could mean if the ...

Irish retailers Brown Thomas and Arnotts, both part of Selfridges Group, have tapped Salesfloor’s clienteling platform to “empower store associates” as the brands look to improve the shopping ...

Retailers are doubling down on physical stores, especially in luxury and mid-market segments, where high-touch service still drives 84% of U.S. retail sales. A new partnership between Leap and Endear ...

TORONTO, Oct. 9, 2025 /PRNewswire/ --Tulip, the global leader in retail clienteling software solutions, released its 2nd annual Clienteling Benchmark Report today. The comprehensive analysis of ...

Amid all the retail angst about how smartphones are shocking the shopper ecosystem with trends like showrooming and webrooming, there’s a more hopeful buzzword on the horizon: Clienteling. A new ...

Luxury brands all know that maintaining a high level of personalized service for their discriminating and well-heeled clients is an imperative. Often referred to as “clienteling,” high-end retailers ...

Connected consumers want shopping experiences that are fast, efficient and relevant to their needs. Mobile clienteling lets retailers give shoppers exactly what they want, anytime and anywhere ...

It's a thrilling moment when the end-of-season sales arrive and designer boutiques and high-end department stores slash the prices of crave-worthy bags, shoes, and dresses, allowing shoppers to snatch ...

These are just a few of the examples of the ways retailers are using clienteling to stay connected to consumers while the traditional methods of retailing (brick-and-mortar stores) remain uncertain.