Do you remember shopping the old fashioned way? Strolling through town was such a "feel good" experience because you likely knew the shop owners and they likely knew you. If you needed a new suitcase, ...

“Clienteling is about getting to the customer however they want to be gotten to,” Marcie Merriman, cultural insights and customer strategy leader at EY Consulting, told WWD. “It could mean if the ...

Empowering sales associates to deliver more personalized and profitable shopping experiences. Tulip AI leverages the rich and unique data within the Tulip Clienteling app to provide trusted ...

TORONTO, Oct. 9, 2025 /PRNewswire/ --Tulip, the global leader in retail clienteling software solutions, released its 2nd annual Clienteling Benchmark Report today. The comprehensive analysis of ...

Store employees routinely use technology to assist customers. The BSPK app aims to improve the client experience by empowering sales staff (Photo by Eugene Gologursky/Getty Images for Gap, Inc.) 2020 ...

Amid all the retail angst about how smartphones are shocking the shopper ecosystem with trends like showrooming and webrooming, there’s a more hopeful buzzword on the horizon: Clienteling. A new ...

Connected consumers want shopping experiences that are fast, efficient and relevant to their needs. Mobile clienteling lets retailers give shoppers exactly what they want, anytime and anywhere ...

Luxury brands all know that maintaining a high level of personalized service for their discriminating and well-heeled clients is an imperative. Often referred to as “clienteling,” high-end retailers ...

Despite a consumer demand for more “seamless” and integrated shopping experiences across all channels, a report released today conducted by researchers at NewStore showed a lack of clienteling ...

Retailers are doubling down on physical stores, especially in luxury and mid-market segments, where high-touch service still drives 84% of U.S. retail sales. A new partnership between Leap and Endear ...

It's a thrilling moment when the end-of-season sales arrive and designer boutiques and high-end department stores slash the prices of crave-worthy bags, shoes, and dresses, allowing shoppers to snatch ...

These are just a few of the examples of the ways retailers are using clienteling to stay connected to consumers while the traditional methods of retailing (brick-and-mortar stores) remain uncertain.