Tidal Wave Telecom's OneTRS™ software, used by deaf inmates in jails and prisons, now includes real-time captioned text during video relay calls.

LAKE STEVENS — It’s a service that helps bridge the gap between people who are deaf and people who can hear. In a nondescript Smokey Point strip mall office, dozens of American Sign Language ...

At least 20 to 30 times a week, Matt Starr places telephone calls through a video relay service for anything from making appointments with his doctor to finding someone to fix his air conditioner.

The limitations of telecommunication relay services are being addressed with the development of a new program that explores how to make deaf and hard-of-hearing users’ experiences with cellular ...

In a windowless office at the barebones Endependence Center, a tickertape sounded like Morse code as it emerged from a TTY machine, a light indicating an incoming phone call flashed on a computer ...

Forbes contributors publish independent expert analyses and insights. Steven covers accessibility and assistive technologies. At a high level, video relay service is effectively FaceTime for phone ...

The Town of Babylon has unveiled a free service for deaf residents and nonresidents who know sign language that gives them a new communication option they can use 24 hours a day. Officials installed ...

New York: Apple's face-to-face video chat for the iPhone 4, FaceTime, has been the word on the lips of many people recently, for reasons from its (ahem) innovative uses to its touching commercials.