Microsoft is boosting Office's presence on mobile devices with a new OneNote app designed for Apple's iPad and a Lync application for most of the major mobile platforms. The lack of OneNote on OS X ...

Every once in a very long while, I get to review a product that strikes me as a stepping stone toward the future. Microsoft Lync 2010 combines instant messaging, VoIP calling, live meetings, and ...

Lync compares favorably with other hosted services, and excels in areas like online help In my last post, Hosted Voice: Lync Better Than Most, there are three attributes (Proprietary, ...

Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...