SEATTLE, WA--(Marketwired - March 07, 2016) - Flowroute Inc., the leading provider of advanced calling and messaging services for cloud-based companies, today announced official support for customers ...

OTTAWA, Ontario--(BUSINESS WIRE)--Mitel, a global leader in business communications, today announced that Mitel CX has been selected as “Overall Customer Support Solution of the Year” in the 6 th ...

Mitel Announces General Availability of Mitel CX, Bringing its AI-Powered Customer Experience Platform to Enterprises Worldwide The new hybrid CX platform transforms customer engagement, delivering ...

Omnichannel platform will help organizations meet rising demand for faster, more personalized customer interactions SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business ...

Genesys, a global cloud leader in AI-Powered Experience Orchestration, and Mitel, a global leader in business communications, are partnering to simplify customer experience (CX) innovation for large ...

Mitel's unified communications business is getting a boost after revealing its plans to acquire select UC assets and support contracts from Toshiba. Earlier this year, Toshiba said it was exiting the ...

AI agents are getting faster, smarter, and more capable… and customers are starting to trust them as much as humans. Mitel’s latest platform update shows just how quickly the contact center landscape ...