Globally, market dynamics are evolving as telecom carriers reorient toward software-based offerings, while hyperscale cloud providers and specialized vendors compete to deliver advanced, ...

A growing number of mobile carriers worldwide are increasing their video messaging and telephony offerings. According to a new study from ABI Research, the market value for mobile video telephony ...

James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK ...

The convergence of computing and communications has been a major theme as major players pave the way for a brave new world of ubiquitous networked computing. At the same time, in support of that ...

AT&T (NYSE: T) has won a potential 10-year, $78 million contract from the Defense Information Systems Agency to provide voice internet services to several unified combatant commands outside the ...

OAK BROOK - Adapt Telephony Services has won the Interactive Intelligence Conquest Award for signing the most new Interactive Intelligence customers during the period of May 1, 2015 to March 30, 2016.

Voiso, a global provider of AI-powered contact center solutions, has been officially granted a Services-Based Operations (Individual) Licence by Singapore’s Info-communications Media Development ...