Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Agentforce Contact Center has been in pilot mode with 60 users, Compass Working Capital and Savant Systems among them.

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on ...

Unlike traditional document collaboration tools, an all-in-one collaboration software provides a more secure solution for your team, keeping tasks and files managed between teams and clients without ...

Detailed price information for Monolithic Power Sys (MPWR-Q) from The Globe and Mail including charting and trades.

Last week, ahead of the MWC mayhem, Salesforce Inc., which grew into an industry giant by providing technology to help ...

Wyndham is also a user of Salesforce Data 360, formerly Data Cloud, which the firm first bought back in 2024 to unlock data trapped across multiple systems and build a complete, unified view of each ...

A significant development in enterprise software is highlighting the enduring value of integrated data platforms. The recent launch of an artificial intelligence system designed to automate complex ...

Starting today, organizations using Zendesk can activate Kustomer AI as a fully integrated intelligence layer without migration or operational disruption, unlocking enterprise-grade automation while ...

Thank you, and welcome to Sprout Social's discussion of our System of Record and Action AI strategy at the company. My name is Alex Kurtz, Head of IR and Corp Dev here at Sprout Social. Our discussion ...

India is becoming a leader in deploying autonomous digital systems, marking a significant shift in business operations. The ...

SaaS security helps protect cloud apps and company data from hackers and online threats.Top SaaS security companies use advanced technology ...