Build personal, real-time connections with Genesys Cloud Web Messaging
1:08
YouTubeGenesys
Build personal, real-time connections with Genesys Cloud Web Messaging
When you’re ready to add digital channels to your customer engagement, web messaging is a great place to start. Reach out to web visitors at the right time and with the best agent or AI-powered bots to automate repetitive conversations and guide the customer journey. Customers expect in-the-moment answers to their questions and solutions to ...
160.1K viewsMar 30, 2022
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